Assistant Housekeeping Manager
Təsvir
Act as the second-in-charge of the Housekeeping Department after the Housekeeping Manager; Support and control daily housekeeping operations, including rooms, public areas, linen, and laundry; Prepare and manage team schedules, shift planning, attendance, and daily task allocation; Inspect guest rooms and public areas to ensure strict cleanliness, hygiene, and hotel standards; Monitor staff performance, grooming, discipline, productivity, and task completion; Prepare daily operational reports, room status updates, checklists, and follow-up reports; Coordinate with Front Office and Engineering for room readiness, maintenance issues, and guest requests; Coordinate with Purchasing for housekeeping supplies, chemicals, linen, amenities, equipment, and required orders; Control stock levels, usage, and proper storage of housekeeping materials; Handle housekeeping-related guest complaints and ensure immediate corrective action; Ensure all SOPs, safety, hygiene, and hotel standards are strictly followed.
Requirements
- Minimum 5 years of hotel housekeeping experience; Minimum 3 years of experience in a supervisory or assistant managerial role; Strong knowledge of room inspection, public area standards, linen, laundry, chemicals, and inventory control; Strong reporting, scheduling, coordination, leadership, and follow-up skills; Ability to manage teams strictly and work under pressure; Intermediate level of English and Russian is required;