HI
Front office agent
Holiday Inn Baku
Main duties: Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted
Требования
- Previous hotel experience is preferable.
- Strong working knowledge of related computer software, including restaurant management software.
- Knowledge of Hotel PMS is preferable.
- Excellent communication and customer service
Требования
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- Excellent knowledge of Azerbaijani, Russian or/and English languages.
- Highly responsible & reliable.
- Candidates meeting the above-mentioned criteria should address their CV/Resume to the e-mail address in the