FC
Remote Call Center Operator (Advanced English Only)
Fusion Call
We’re Hiring — Remote Call Center Operator (Advanced English Only) We are looking for a highly fluent English-speaking call center operator for a fully remote position. This role involves constant live communication with native English speakers. If your English is not truly advanced, please do not
Почему мы?
- Fully remote work Fixed and stable schedule Professional, supportive team Daily live communication with native English speakers Long-term opportunity with skill growth
Требования
- (Must-Have) Advanced to near-native English proficiency (C1–C2) — excellent speaking and listening
Требования
- are mandatory Fast reaction, strong comprehension, and critical thinking Strong multitasking abilities and the ability to work under pressure Ability to work independently as well as collaboratively within a team High level of responsibility and self-discipline Basic Microsoft Excel knowledge (used daily) Personal computer with stable high-speed internet, noise-cancelling headphones, quiet and distraction-free workspace Nice to Have (Strong Advantage) Previous call center experience Experience working with international or native English-speaking clients
Должностные обязанности
- Handle inbound customer calls, providing accurate information about services scope, policies, and procedures Handle calls and follow-ups with challenging customers in a professional and timely manner Document all customer interactions in the CRM system accurately Comply with company policies, data protection, and confidentiality standards Working Schedule Options (Baku Time) Monday – Saturday / 4:00 PM – 2:00 AM (9 working hours, 1 hour – break) Salary: 800 AZN NET Monday – Saturday / 4:00 PM – 9:00 PM Baku time (5 working hours, no break) Monday – Saturday / 9:00 PM – 2:00 AM Baku time (5 working hours, no break) Salary : 400 AZN NET During wintertime, the shift starts and ends one hour later.
- Important — Please Read Candidates below true C1 speaking level will not be considered
Требования
- in advance.
- Accepted audio formats: MP3 / M4A / WAV Please include your available schedule(s) in your email .