FC
Remote Call Center Operator (Advanced English Only)
Fusion Call
Remote Call Center Operator (Advanced English Only) / Amazon AWS Connect Programming Specialist (Part-time) We are looking for a highly fluent English-speaking call center operator for a fully remote position. This role involves constant live communication with native English speakers. If your English is not truly advanced, please do not
Требования
- in advance.
- Accepted audio formats: MP3 / M4A / WAV Please include your available schedule(s) in your email .
Почему мы?
- Fully remote work Fixed and stable schedule Professional, supportive team Daily live communication with native English speakers Long-term opportunity with skill growth
Требования
- (Must-Have) Advanced to near-native English proficiency (C1–C2) — excellent speaking and listening
Требования
- are mandatory Fast reaction, strong comprehension, and critical thinking Strong multitasking abilities and the ability to work under pressure High level of responsibility and self-discipline Basic Microsoft Excel knowledge (used daily) Personal computer with stable high-speed internet, noise-cancelling headphones, quiet and distraction-free workspace Nice to Have (Strong Advantage) Previous call center experience Experience working with international or native English-speaking clients
Должностные обязанности
- Handle inbound customer calls, providing accurate information about services scope, policies, and procedures Document all customer interactions in the CRM system accurately Comply with company policies, data protection, and confidentiality standards Working Schedule Options (Baku Time) Monday – Saturday | 4:00 PM – 9:00 PM Baku time (5 working hours, no break) Monday – Saturday | 9:00 PM – 2:00 AM Baku time (5 working hours, no break) Salary: 400 AZN NET During wintertime, the shift starts and ends one hour later.
- Amazon AWS Connect Programming Specialist (Part-time)
Требования
- Basic knowledge of Amazon Connect (AWS) Understanding of call center operations and call flows Experience setting up and maintaining call queues, routing rules, and agent profiles Ability to monitor and analyze call statistics and KPIs Strong analytical and problem-solving
Требования
- Salary: To be discussed during the interview.
- Interested candidates can send their CV to the e-mail address in the